Effective 1 January 2020
Children Under 16:
Redcel cares about protecting the privacy of children. We do not knowingly collect information from children under the age of 16. Our Services are not intended for children under the age of 16, and children under the age of 16 should not use or register for our Services. If you are a parent or guardian and believe we have collected any information from your child, please email us at email@example.com. We encourage you to become involved in your children’s online experience, and to share your knowledge and experience with your young ones.
Information Collected Through Our Services:
The information we gather through our Services falls into two categories: (1) information you voluntarily supply to us when you register, engage in our products, or initiate other transactions, participate in promotions or surveys, submit comments or questions or otherwise communicate with us or others through the Services, and (2) information collected automatically as you use our Services, including without limitation, information that may be collected through our mobile applications while they are in use or running in the background of your device. The information we collect includes personal data, which is any information relating to an identified or identifiable natural person. Third-party providers and advertisers featured on, or linked to or from, our Services may also gather information, including personal data, through processes that we don’t control and subject to their own separate privacy policies, which may differ from ours. Some of our Services also participate in third-party advertising networks or similar services that collect information about your computer or device and your activity online and as a mobile user to tailor some of the advertising that you see on our Services and other third-party sites, mobile apps and marketing channels in their networks to your interests.
Personal Data You Provide to Us.
You will need to register to use certain features of our Services. When you register, we may collect personal data, including your first and last name, postal address, email address, user name and password, reminder questions and answers and communications preferences, such as which newsletters you would like to receive. We also ask for information about your age, gender, hobbies, interests, preferences (such as your favorite foods, purchases or recipes) and the like, but you’re free to register for most of our Services without providing this additional information.
If you make a purchase (such as when you order products), we collect information necessary to process your payment, including your payment instrument number (such as a credit card number), and the security code associated with your payment instrument.
Newsletters and Subscriptions.
You may sign up for certain newsletters and subscriptions without registering an account. When you sign up, we collect personal data, including your first and last name and email address.
Contests and Other Promotions.
From time to time, we offer surveys, contests, sweepstakes or other promotions. Participation in these promotions may require registration for our Services (see “Personal Data You Provide to Us,” above). If you choose to participate in promotions, we will collect contact information such as your name, address, and email address as well as other information in connection with your registration.
We collect the content of messages you send to us, including feedback and product reviews you write, questions and information you provide to customer support, and when you report a problem with our Services.
If you submit an application to us, we collect data as necessary to consider you for a job opening, including your employment history, transcript, writing samples, and references.
Information Collected Automatically When You Use Our Services.
Redcel or third-party contractors will engage and collect certain information, including personal data, automatically when you use our Services, including but not limited to:
Personalization and Tracking Technologies.
Like most website and mobile application operators, we, our service providers or other third parties acting on our behalf or with our permission, use embedded scripts, “cookies,” web beacons, device identifiers and other tracking technologies to operate, analyze, improve and protect the security of our Services and tailor content and advertising to user interests. Third-party companies that provide some of the tools and features accessible through our Services and advertisers and other companies involved in the delivery of advertisements you see on our Services and other websites also may use tracking technologies to collect information about your use of our Services.
Web Beacons and Other Tracking Technologies.
Web beacons (sometimes called “transparent GIFs,” “clear GIFs,” or “pixel tags”) are small strings of code that embed a small graphic image (usually invisible) on a web page or in an email or advertisement. When your browser downloads a web beacon, the server that sends the corresponding image to your browser can recognize and store certain types of information such as cookies previously set, the time and date that you viewed the page embedded with the beacon and a description of that page.
Mobile Device IDs and Location-Based Information.
Certain mobile devices, including smart phones and tablet devices, contain unique device IDs that can be used to identify their physical location. Some mobile device IDs are persistent, while others may be resettable by accessing the device’s privacy settings. Mobile devices also typically transmit caller ID data (which may include a phone number) when used to transmit a telephone call or text message. When you use mobile devices to access our Services, we may collect and transmit unique device IDs and collect caller ID data, as well as other information about your device, including without limitation, your wireless carrier, the make, model, operating system, capacity and settings of your device, the names, package IDs and versions of other software you have downloaded to your device and information about how you interact with and navigate within our Service. With your consent, we or our authorized service providers and partners also may use precise geolocation technology such as GPS or Wi-Fi triangulation or mobile Bluetooth beacon technology to collect information about the exact location of your mobile device. Precise location information may be collected both while you are using one of our mobile applications and continuously over time while our apps are not in use but are running in the background of your device. This information may be used for the purposes described below in “How We Use The Information We Collect,” including to tailor special offers and advertising to your interests, both in our Services, and in third-party marketing channels. You can withdraw your consent to the further collection and use of your precise device location data through any of our mobile apps by accessing your device’s privacy settings as further explained below in “Opt-out Choices: Precise Device Location Tracking.” For information about how to reset your advertising identifier and your other opt-out choices relating to interest-based advertising in mobile applications, see “Opt-out Choices: Mobile App Advertising and Tracking.”
Social Network Posting Tools and “Share” Features.
Nielsen Online Campaign Ratings Service.
Information We Obtain From Other Sources:
We combine information collected through the Services with other information that we obtain about you, your computer, and/or device from other companies and sources. These third party sources vary over time, but have included:
The following are examples of information we have collected from other sources:
How We Use The Information We Collect:
Our primary goal in collecting information is to provide you with a customized experience when using our Services and to make them more valuable to you. We and our authorized service providers use information that we or they collect about you, including personal data, for our legitimate interests, including to:
We only use payment and identity verification information as necessary to complete a particular transaction, provide a requested service, enforce legal rights or comply with applicable law.
Because our Services are supported by advertising, we also use the information we collect to help us and advertisers efficiently reach consumers who are most likely to be interested in particular products and services. We use this information based on the consent you provide, such as if you visit our websites and consent to us processing your personal data to serve you with personalized ads. In addition, information about you, including your personal data, is used with your consent, including to:
You always have the choice (now and in the future) to avoid personalized advertising based on your web browsing activity by visiting the DAA’s Consumer Choice page, the NAI’s website, and/or the EU online choices page, from each of your browsers or devices. For more information, see “Interest-Based Advertising.”
How We Disclose Information and Your Related Opt-out Choices:
Except as otherwise expressly noted herein or within the Services, we share any information collected through our Services, including without limitation, personal data such as your name, postal address (and any other information we combine with that information) with our Redcel-affiliated companies, our provider partners and service providers, and with carefully selected third-party organizations and marketers of products and services potentially of interest to you. The following describes some of the circumstances in which we share information about our users:
If we have consent if and to the extent required by law, we share our users’ email addresses with service providers that send email messages and deliver targeted advertising on our behalf. These service providers collect data about how you interact with those messages (including information about whether and when you opened a particular message or clicked on a link within a message and the device you used to do so) and analyze it in conjunction with similar information they collect when you respond to emails they send on behalf of their other clients who are not affiliated with us. They use this email response information in combination with your email address to target and optimize the delivery of emails and email advertising they send on our behalf and for their other clients. We may also provide our service providers with lists of our user email addresses in a hashed or otherwise encrypted form that they use to recognize our users as they navigate online or use third-party email services and enable the delivery of interest-based advertising to those users. We prohibit our service providers from sharing your email address with their other clients.
If you use our Services to sign up for special email offers from third-party advertisers, we will also share your email address and any other information you provided with your request with the advertisers you selected. Except as described in this policy, we will not sell or rent your email address to unaffiliated third parties for their email marketing purposes, without your consent.
If, during or immediately following registration, you choose to access offers for goods or services that are available from selected third-party companies (“Co-Registration Vendors”), we may make certain contact and demographic information you provide (e.g., name, age, and/or email address) available to these vendors with your consent.
Provider Partners and Affiliates.
To make your experience with our Services more useful and enjoyable, we may offer some features (such as social sharing tools and chat rooms) in conjunction with third-party providers and affiliates (“Provider Partners”) that specialize in operating such services. We share with each of these Provider Partners such information as is necessary to provide you with the services we offer through that Provider Partner. Some of our Provider Partners may collect information directly from you, including personal data, pursuant to their own separate privacy policies which may differ from ours.
Contests and Other Promotions.
Legal Compliance, Security and Compelled Disclosures.
Notwithstanding anything to the contrary stated herein or within our Services, we occasionally release information about users of our Services when we deem such release appropriate to comply with law, respond to compulsory process or law enforcement requests, enforce our Terms of Service Agreement, or protect the rights, property or safety of users of our Services, the public, Redcel, our affiliates, or any third party.
Over time, we may reorganize or transfer various assets and lines of business. Notwithstanding anything to the contrary stated herein or on our Services, we reserve the right to disclose or transfer any information we collect, including personal data, to third parties in connection with any proposed or actual purchase, sale, lease, merger, foreclosure, liquidation, amalgamation or any other type of acquisition, disposal, transfer, conveyance or financing of all or any portion of Redcel or our affiliates.
Information Disclosed with Your Consent.
We also share your information, including personal data, for any other purpose disclosed to you and with your consent.
Information You Post to Blogs, Discussion Forums and Community or Social Networking Areas.
Keep in mind that any information that you choose to post to blogs, discussion forums, or other community or social networking services that we offer can be seen, collected and used by anyone who has access to the applicable service. We cannot be responsible for any unauthorized third-party use of such information.
Aggregated Information and Information that Does Not Identify You.
We and our service providers may combine information about you with information that we or they collect about other users of our Services and share it in a form that does not identify you personally. We and our service providers may also de-identify information by removing any information that makes the information personally identifying to you. We may use aggregated information or information that does not identify you and disclose it to third parties as we deem appropriate.
Your Opt-Out Choices:
To remove your name and postal address from lists that we sell or rent to third parties for their direct marketing purposes, or to opt-out of receiving marketing offers for other Redcel magazines and products by mail, please use the opt-out form available here or send your request to us in a letter addressed to Redcel, LLC, Opt-Out Postal, Attn: 185 Canal St E Unit 1071, Shelton, CT 06484. Please note that if you choose to opt-out of Redcel’s promotional mailings, you may still receive renewal notices and related offers for any magazines to which you still subscribe.
You can opt-out from any Redcel email newsletter or commercial email list and prevent the collection of related email response information by our email service providers by using the unsubscribe link at the bottom of each message, visiting the Email Preferences page on our sites and updating your preferences, or sending an email to firstname.lastname@example.org with the word UNSUBSCRIBE in the subject field of the email. Please note that you cannot opt-out of non-promotional emails from us, such as those about your account, transactions, servicing, or our ongoing business relations.
If you no longer want to receive third-party email offers that you requested through our Services, simply follow the advertiser’s unsubscribe link or opt-out instructions that should be included in every commercial message you receive from them. If you wish to disable web beacons in our email messages, turn images “off” in your email client (e.g., Outlook or Outlook Express) as available. Please refer to the settings or options menu in your email client for more information.
Google, Adobe, and Salesforce DMP are some of the third parties we engage to track and analyze usage and browsing patterns of our users. For information about Google Analytics’ information practices and related opt-out choices, click here. For information about Adobe’s information collection practices and related opt-out choices, click here. For information about Salesforce DMP’s information collection practices and related opt-out choices, click here.
Redcel uses Google DoubleClick for Publishers and numerous other technology platforms to help deliver relevant advertising to you. Both Redcel and the technology service provider may collect, receive, or use your personal data in connection with Redcel’s use of the platform. For information about how Google uses data from DoubleClick for Publishers, click here. For a list of parties that may collect, receive, or use your personal data in connection with Redcel’s use of DoubleClick for Publishers and other platforms, click here.
Redcel follows the Self-Regulatory Principles for Online Behavioral advertising released by the Digital Advertising Alliance (“DAA”) in July 2009. To opt-out of our use of your website viewing data to serve interest-based advertising on third-party websites and email newsletters, visit the DAA’s Consumer Choice Page. You can also click on the Ad Choices icon located in the footer of our websites and navigate to the consumer opt-out form. Use the same links to opt-out of the delivery of interest-based advertising on our web sites from the operators of the third-party ad networks we use. Note that you must opt-out separately from each computer or device and browser that you use to access our Services and if you clear your cookies, you will need to repeat the opt-out process. Also note that the preferences you select on the DAA’s Consumer Choice Page do not apply to the collection of cross-app data from your mobile device. The DAA offers a separate choice tool for the collection of cross-app data on a mobile device for interest-based advertising and other applicable uses. To exercise choice for companies participating in this choice tool, you can install the DAA’s AppChoices app available here. Please also review the “Mobile App Advertising and Tracking” section below for additional choices.
Most of the third-party advertising and data companies we work with, including DoubleClick and Google also subscribe to the DAA Principles and/or are members of the Network Advertising Initiative (“NAI”). To learn more about the information collection practices of NAI members and your related opt-out choices, please visit the NAI’s website here. For more on EU online choices, please visit the EU online choices website here. You can opt out of interest-based advertising from Google by visiting the About Google Ads page or opt out of the DoubleClick cookie by installing the DoubleClick opt out extension.
Mobile App Advertising and Tracking
We, our authorized service providers and/or other third-party partners involved in the delivery of advertising you receive through our mobile applications may collect information about your mobile device, including your mobile device’s advertising identifiers and the names and IDs of apps you have installed, as well as information about how you use our mobile applications and other unaffiliated applications. We and our partners use this information to enable interest-based advertising you receive through our Services and within third-party apps and other marketing channels. Depending on your device and operating system, you may be able to reset your mobile device’s advertising identifier to limit this data collection or prevent the collection of usage data across unaffiliated applications for interest-based advertising purposes by accessing the privacy settings on your mobile device. Each operating system, iOS for Apple devices, Android for Android devices and Windows for Microsoft devices, provides its own instructions. Visit the privacy settings for your mobile device or contact your platform operator for more information.
For information about the mobile data collection practices of the service providers we use to support interest-based advertising in our Redcel mobile applications and your additional opt-out choices, click here and here. To exercise choice over the companies participating in the DAA’s separate choice tool for the collection of cross-app data on a mobile device, download the DAA’s AppChoices app available here
Precise Device Location Tracking.
If you authorized us and/or our service providers to collect and/or share information about the precise location of your device through a mobile application, you can always withdraw your consent and prevent the further collection and sharing of your precise device location information by accessing your device’s location privacy settings. Each operating system, iOS for Apple devices, Android for Android devices and Windows for Microsoft devices, provides its own instructions on how to turn off precise location sharing. Access the privacy settings for your mobile device or contact your platform operator for more information.
Sites to Which We Link:
We also may provide links to other websites or services, and provide access to products and services offered by third parties, whose privacy policies we don’t control.
How to Correct or Update Your Information:
Redcel provides you with the ability to access and edit certain information that you have provided to us through our Services. To update this information, please visit the “My Account” area or comparable feature of the Service you used to enter your information. If you cannot locate such a feature, send us an email at email@example.com. See also “Data Subject Requests” below.
Data Subject Requests:
EU data protection law makes a distinction between organizations that process personal data for their own purposes (known as “controllers”) and organizations that process personal data on behalf of other organizations (known as “processors”). Redcel, located at the address set forth in “Contact Us,” is the controller with respect to information you provide through the Services.
You have the right to access, rectify, or erase any personal data we have collected about you through the Services. You also have the right to data portability and the right to restrict or object to our processing of personal data we have collected about you through the Services. In addition, you have the right to ask us not to process your personal data (or provide it to third parties to process) for marketing purposes or purposes materially different than for which it was originally collected or subsequently authorized by you. You may withdraw your consent at any time for any data processing we do based on consent you have provided to us.
To exercise any of these rights, please complete the form here. We will respond to your request within 30 days. We may require additional information from you to allow us to confirm your identity. Please note that we store information as necessary to fulfil the purposes for which it was collected, and may continue to retain and use the information even after a data subject request for purposes of our legitimate interests, including as necessary to comply with our legal obligations, resolve disputes, prevent fraud, and enforce our agreements.
If you have any issues with our compliance, you have the right to lodge a complaint with a European supervisory authority.
Security, Retention and Storage of Information:
We use commercially reasonable procedures to help protect the personal data that we process. No security system is impenetrable, however. We cannot guarantee the security of our databases, nor can we guarantee that information you supply won’t be intercepted while being transmitted to us over the Internet. Please see our Terms of Service Agreement for more information related to posting materials on our Services including our use of such materials.
We will retain your personal data as long as we need it to fulfill our legitimate interests, to comply with applicable laws, or if we have another lawful basis for processing.
By email: firstname.lastname@example.org
By mail: Redcel, LLC, Attn: Legal, 185 Canal St. E Unit 1071, Shelton, CT 06484
You can contact our Data Protection Officer at: email@example.com